AC☁DC has a certified integrated management system according to ISO/IEC 27001:2022, ISO/IEC 20000-1:2018, and ISO 9001:2015, ensuring our clients a high level of security, quality, and efficiency in our data center services.
See the IT Service Management System Certificate: ISO/IEC 20000-1:2018
The ISO/IEC 20000-1 certificate attests that the data center manages its IT services in accordance with best practices for IT Service Management (ITSM), based on the ITIL framework.
The system covers:
- management of incidents, problems, changes, and service requests;
- planning and control of capacity, availability, and continuity of services;
- supplier management and service level agreements (SLAs);
- continuous analysis and improvement of processes for higher efficiency and predictability.
See the Information Security Management System Certificate: ISO/IEC 27001:2022
The ISO/IEC 27001 certificate confirms that we have implemented a comprehensive Information Security Management System (ISMS), covering organizational, physical, and technical protection measures.
Key components of the system include:
- assessment and management of information security risks;
- access control, authentication, and user management;
- cryptographic data protection, including during transfer and storage;
- physical security of facilities and environmental monitoring;
- incident response and disaster recovery procedures.
We provide our clients with peace of mind that their data is processed and stored in accordance with the strictest international security and privacy requirements.
See the Quality Management System Certificate: ISO 9001:2015
The quality management system according to ISO 9001 provides structured management of all processes, focused on continuous improvement and achieving a high level of customer satisfaction.
It includes:
- standardized procedures for designing, implementing, and supporting services;
- regular internal and external audits for compliance control;
- risk management and process effectiveness;
- management commitment to quality and innovation.
The unified integrated management system we operate with demonstrates our commitment to reliability, security, and quality of services, providing our clients with confidence that their data and systems are in the hands of a certified and responsible partner.
